1. Who we are and the purpose of this Privacy Statement
This privacy statement
applies to Cengage Learning (EMEA) Limited (together referred to in this
Privacy Statement as “Cengage Learning”, “we”, “our” or “us”).
We take the security and privacy of customer information seriously. This
privacy statement is designed to help you understand how we collect and use
your personal data. This statement will also tell you what safeguards are put
in place to protect your data, how you can check the accuracy of the data we
hold on you and how you can request that we delete or update the data.
By agreeing to be bound by the Privacy Statement, you are entering into a legally binding contract between yourself and us.
2. Collection of information
When personal data is submitted by you to us using the Websites (defined below), you acknowledge and agree that we may collect, store and process such personal data (which may include transferring it to relevant third parties) for the following purposes:
- Dealing with an enquiry
submitted by you;
- Registering you (or your company/organisation) as a customer;
- Dealing with you regarding
any other transactions conducted through the Websites;
- Analysing usage patterns of the Websites in order to determine which areas users find most valuable to them and to evaluate ways to improve the Websites;
- Using such Personal Data in
the manner set out in the section below headed “Use and Disclosure of Personal
- By us to send you information regarding Cengage Learning and/or certain third parties, and the products and services that Cengage Learning and/or certain third parties provide from time to time; and/or
- By certain third
parties to whom your personal data is transferred (as permitted by this Privacy
Statement) to send you information regarding themselves, and the products and
services that they provide from time to time.
We may also collect anonymous data when you use our Websites. Anonymous data is information that does not identify you personally. Our Websites use standard technology called “cookies” and web server logs to collect information about how our Websites are used. Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a web site. Cookies are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our Websites and the Websites visited just before and just after our Websites. This information is collected on an aggregate basis. None of this information is associated with you as an individual. You can, of course, disable cookies on your computer by indicating this in the preference or options menus in your browser. However, it is possible that some parts of our Websites will not operate correctly if you disable cookies. To find out more about cookies, how they are set, how to manage them and how to delete them, visit www.allaboutcookies.org.
3. Use and disclosure of personal data
Additional limited disclosure
Please note that we may collect information about you which is not personal data, such as the type of internet browsers you use or the internet website from which you linked to the site. You cannot be identified from this information and it is used by us to assist in providing an effective service on this site. This information (together with personal data which has been anonymised and aggregated with other information so that you are no longer identifiable from it) may be supplied by us to prospective partners, advertisers and other reputable third parties. This shared information will only be provided to such third parties on an aggregated and anonymous basis (ie with no personally identifying information).
4. Your choices
At any time, by contacting us through one of the methods provided in the “How to reach us” section, you may ask us to;
From time to time, we may change our privacy
policies without prior notice
to you or your consent. Accordingly, you should ensure that you
regularly review this Privacy Statement and the Terms and Conditions to keep
yourself informed of such changes. By continuing to access and use the Websites
you confirm your agreement to the same.
We are committed to working with you to resolve,
quickly and fairly, any complaints you may have about data privacy. If you have
any questions or comments or you want a copy of our Data Privacy Complaints
Policy, please contact us through one of the methods given in the “How to
Reach” us section which can be found at the end of this privacy statement.
We take reasonable steps to maintain the security
of the personally identifiable information that we collect, limiting the number
of people who have physical access to our database servers, as well as
installing electronic security systems that guard against unauthorized access.
However, no system and no data transmission over the Internet can be guaranteed
to be completely secure. Accordingly we cannot ensure or warrant the security
of any information that you provide to us on our Websites and you do so at your
Our Websites may contain links to third party sites
as well as to other sites owned and/or operated by other companies. Please be
aware that we are not responsible for the privacy practices of any third party
and the privacy policies of other companies may differ significantly from this
9. How to reach us
You can contact us through any of the following methods