Management Consulting 1e

David Biggs, University of Gloucestershire 409pp Published by Cengage Learning EMEA, ©2010 Available Now £44.99

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Management Consulting: A Guide for Students bridges the gap between the latest academic research and practical skills to provide a comprehensive new introduction to modern consulting.

David Biggs’s important new textbook walks students through the key dimensions of management consulting – from the contexts, through the processes, and into skills and implementation – using a wide range of examples to provide a refreshing and modern guide for students.

Every chapter deploys a consistent pedagogical framework including clear learning objectives that correspond with the latest standard course outlines, mini case studies, and industry snapshots. Full-length case studies appear at the end of every chapter, either prepared specifically for the text by international academics and consultants or supplied from premium vendors such as Harvard Business Review. A full set of online supporting resources for students and lectures make this the complete resource for management consulting courses at all levels.

Features

• Mini Case Studies – these appear at the start of each chapter to foreground the main concepts of the chapter in a real-world situation
• Industry Snapshots - appear throughout each chapter to show how issues are applied in real-life business situations
• Thought Provoking Points – provide interesting insights and observations about the key issues that are being discussed
• Review Questions and Assignment Questions – are provided at the end of each chapter to help reinforce and test your knowledge and understanding
• End of Chapter Cases – long cases discuss in depth the issues and principles encountered during the chapter

Part 1: An introduction to management consultancy
Chapter 1: Management consultancy: The context of the industry
Chapter 2: Benefits and critiques of consultancy
Chapter 3: Different types of consultancy

Part 2: How consulting works
Chapter 4: Models, theories and approaches of consultancy
Chapter 5: The client–consultant relationship
Chapter 6: Client engagement
Chapter 7: Consulting in the internal and external environment

Part 3: Performance and management
Chapter 8: Project management
Chapter 9: Programme management, power and politics
Chapter 10: Types of consultancy projects

Part 4: Individual consultancy skills
Chapter 11: Research techniques
Chapter 12: Working and problem solving in a team
Chapter 13: Personal effectiveness in consultancy

Part 5: Professional development
Chapter 14: Mastering competencies and developing competence
Chapter 15: Professionalism and ethics
Chapter 16: The Future of the Industry

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"Biggs shows the reality of management consultancy and its power to deliver real and lasting results. Students who want to become practitioners will find much to help them decide whether consultancy will be their job for life, or a stepping stone on their journey to the commanding heights of industry" - Don Leslie, Director, Beament Leslie Thomas (BLT)

“David Biggs’ book takes a practical approach to the global issues affecting management consultancy and discusses in detail the processes involved. The balance between theoretical analysis and real life cases provides the reader with the perfect introduction to consulting and the world of business. A great resource for students to help them learn about and develop their consultancy skills.” - Dr Iain Coyne, Associate Professor in Occupational Psychology, University of Nottingham.

David Biggs
David Biggs (BSc, Dip.IS, MSc, PhD) is the Programme Director for Business and Occupational Psychology at the University of Gloucestershire and both delivers and researches consultancy services across a range of sectors. David has also lectured on a part-time basis at several locations including the University of London (Goldsmiths), University of Oxford (Christ Church), University of Hull, University of Northampton, in addition to leading both international and boutique consulting projects over a number of years.