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Illustrated Course Guides 2e

ISBN-13: 9781337119269 / ISBN-10: 1337119261

Professionalism - Soft Skills for a Digital Workplace
Jeff Butterfield, Western Kentucky University
Published by Cengage Learning, ©2017
Available Now

Gain the professional skills you need for educational success and a career advantage with ILLUSTRATED COURSE GUIDES: PROFESSIONALISM - SOFT SKILLS FOR A DIGITAL WORKPLACE, 2E. Part of the popular and helpful ILLUSTRATED SOFT SKILLS SERIES, this book makes it easy to learn the essential soft skills necessary to succeed in today’s competitive workplace. Timely information throughout this edition highlights the marketable skills that you require in the contemporary business world. Each book addresses 40 critical skills, providing you with extensive knowledge you can apply in the real world.


  • THIS EDITION EMPLOYS THE ILLUSTRATED SERIES'' POPULAR, READER-FRIENDLY PRESENTATION. Short, focused text emphasizes the key soft skills your students need to succeed in their academic and professional careers.
  • PROVIDES TIMELESS INSIGHTS INTO CRITICAL PROFESSIONAL SKILLS. This book highlights the key skills that make students more marketable to companies and that are necessary for success in today’s professional world.
  • COMPLEMENTS ANY COURSE. You can seamlessly integrate this book’s modular content into virtually any existing courses or use this book as a primary text for short courses or workshops.

A. Presenting Yourself Professionally.
B. Developing a Professional Work Ethic.
C. Developing Your Interpersonal Skills.
D. Understanding Office Protocols and Politics.
E. Planning and Managing Your Career.
UPDATES ADDRESS TODAY’S MOST RELEVANT AND VALUABLE SOFT SKILLS. All content prepares students for success in today’s workplace.
Jeff Butterfield
Dr. Jeff Butterfield holds a PhD from the University of Texas-Austin and an MBA from Indiana University, and currently is a faculty member in the Information Systems department at Western Kentucky University. Previously, Dr. Butterfield worked as an electronics engineer with several Fortune 500 companies. He quickly discovered that his writing and public-speaking abilities contributed much more to his professional success than his technical skills. This important discovery has significantly influenced his teaching and Dr. Butterfield has spent more than 15 years in higher education helping technical students develop professional skills. As technology becomes more tightly integrated with business functions, students with well-developed soft skills will enjoy a strong competitive advantage. Dr. Butterfield has worked with Cengage to develop the SOFT SKILLS FOR A DIGITAL WORKPLACE series. These titles are designed to complement any course you teach, regardless of the subject.