Intentional Interviewing and Counseling, International Edition (with CD-ROM) 7e

Allen E. Ivey, Distinguished Professor Emeritus, University of Massachusetts, Amherst Mary Bradford Ivey, V.P., Microtraining Associates Carlos P. Zalaquett, University of South Florida 512pp Published by Cengage Learning, ©2010 Available Now £46.99

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Over 450 databased studies and years of field testing attest to the effectiveness of the Microskills model in INTENTIONAL INTERVIEWING AND COUNSELING: FACILITATING CLIENT DEVELOPMENT IN A MULTICULTURAL SOCIETY, International Edition! Available with an interactive CD-ROM, this hallmark text enables students of many backgrounds to master basic skills in a step-by-step fashion, thus rapidly empowering them to conduct a full interview using listening skills. Along the way, they are challenged to re-evaluate their current behaviors and perceptions, thus gaining valuable insight about themselves, their strengths, and the areas where they can develop further. By the time they finish reading the text, they will have the ability to adapt their skills to meet both individual and multicultural uniqueness, conduct interviews using five different theoretical approaches, and be well on their way to developing a personalized style and theory of interviewing and counseling that matches their own aptitudes and affinities.

Features

• Readers are shown, step by step, how to conduct effective motivational interviewing counseling, assertiveness-training sessions, decisional interviews, and person-centered interviews.
• The text helps students master listening and influencing skills, integrate these skills into full interviews, and develop beginning mastery of various approaches to theory.
• Ethics and multicultural understanding form the foundation of the Microskills hierarchy and students are encouraged to consider these issues throughout the text. Wellness and positive psychology has been added to this foundation with specifics for conducting a wellness assessment.
• The "Portfolio of Competencies" provide students with a wide variety of exercises and assessment systems, and are designed to help students examine themselves and their orientation to theory and practice.
• Each chapter features a sample interview with detailed process notes, research boxes that show the background of important skills, and boxes and tables that outline key aspects of the text in more detail.
• Multicultural issues and competencies are constantly emphasized in this path-breaking text, the first to recognize cultural differences in the counseling process.
• Case studies and boxes in every chapter provide students with a variety of examples.
• The text illustrates how students can sharpen their observation skills and expand those techniques into self-observation as well as observation of the client.

Before You Start: Building Competency in Interviewing and Counseling.
Section I: INTRODUCTION.
1. Toward Intentional Interviewing and Counseling.
2. Ethics, Multicultural Competence, and Wellness.
3. Attending Behavior: Basic to Communication.
Section II: HEARING CLIENT STORIES: HOW TO ORGANIZE AN INTERVIEW.
4. Questions: Opening Communication.
5. Observation Skills.
6. Encouraging, Paraphrasing, and Summarizing: The Skills of Active Listening.
7. Observing and Reflecting Feelings: A Foundation of Client Experience.
8. Listening Skills: How to Conduct a Well-Formed Interview.
Section III: HELPING CLIENTS GENERATE NEW STORIES THAT LEAD TO ACTION: INFLUENCING SKILLS AND STRATEGIES.
9. The Skills of Confrontation: Supporting While Challenging.
10. Focusing the Interview: Exploring the Story from Multiple Perspectives.
11. Reflection of Meaning and Interpretation/Reframing: Helping Clients Restory Their Lives.
12. Influencing Skills: Five Strategies for Change.
Section IV: SKILL INTEGRATION.
13. Skill Integration: Putting it All Together.
14. Microskills and Counseling Theory: Sequencing Skills and Interview Stages
15. Determining Personal Style and Future Theoretical/Practical Integration.
Appendix: Glossary of Terms for Brain Areas Discussed in Research Portions of this Book.

• INTENTIONAL INTERVIEWING AND COUNSELING: FACILITATING CLIENT DEVELOPMENT IN A MULTICULTURAL SOCIETY, International Edition and its Microskills model is the most thoroughly researched and classroom-tested counseling skills text available. In this Edition, every concept and sentence has been reviewed to ensure clarity and relevance, resulting in streamlining that makes the text easier to read. The new edition provides more information, specifics, and updated research findings highlight the text.
• Relationship—story and strengths—goals—restory—action is a new formulation of the popular five-stage interview structure. This language change integrates these concepts and helps students understand and utilize Microskills more effectively. The model also makes is easier for students to generalize the five stages to multiple theories and practices in human relations, social work, counseling, and psychotherapy.
• This Edition includes coverage of new topics such as crisis intervention, using microskills in supervision, intake, trauma, bullying, obesity, stress management, mindfulness, social justice, and termination.
• Coverage of reflection of meaning and interpretation/reframing are now presented in a new Chapter 11, "Reflection of Meaning and Interpretation/Reframing: Helping Clients Restory Their Lives." In addition to more depth, this chapter gives students an opportunity to understand and practice the relationship of these two central influencing skills.
• This edition includes increased integration of cutting-edge neuroscience with counseling skills. Coverage of neuroscience and its specific impact on interviewing practice has been enhanced, including an appendix with additional practical implications.
• Cognitive behavioral therapy and how to''s of practice have been added to Chapter 14, "Microskills and Counseling Theory: Sequencing Skills and Interview Stages," which also includes a complete transcript on how to use stress management in the session.
• The book''s interactive, dialogical view of the interview gets new and special attention in this edition, illustrating how the language and brain of both counselor and client are changed throughout the process. This coverage helps students understand the concepts of consciousness, short-term memory and how their skills can help the client move new thoughts, feelings, and behaviors to long-term memory.
• All of the exercises and resources on the Interactive Resource CD are now available online and formatted into a powerful study tool, CengageNOW, which allows students to test their knowledge, get a personalized learning plan to help them study effectively, and utilize a post test to evaluate what they''ve learned.

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Allen E. Ivey
Allen E. Ivey is a distinguished university professor (emeritus) at the University of Massachusetts, Amherst and professor of counseling at the University of South Florida, Tampa (courtesy appointment). He is president of Microtraining Associates, an educational publishing firm. A diplomate in counseling psychology, Dr. Ivey was honored as a Multicultural Elder at the National Multicultural Conference and Summit. He is author or co-author of more than 40 books and 200 articles and chapters, translated into 18 languages. He is the originator of the Microskills approach, basic to this book.

Mary Bradford Ivey
Mary Bradford Ivey is vice president of Microtraining Associates and courtesy professor of counseling at the University of South Florida, Tampa. A former school counselor for the Amherst, Massachusetts, schools, she has served as visiting professor at the University of Massachusetts, Amherst; University of Hawaii, Manoa; and Flinders University, South Australia. Dr. Ivey earned her undergraduate degree in social work and education from Gustavus Adolphus College, a master's degree in counseling from the University of Wisconsin, and her doctorate in organizational development at the University of Massachusetts, Amherst. She is the author or co-author of twelve books, translated into multiple languages, and several articles and chapters. A Nationally Certified Counselor (NCC) and a licensed mental health counselor (LMHC), she has held a certificate in school counseling. She has presented workshops and keynote lectures with Dr. Allen Ivey throughout the world. She is also known for her work in promoting and explaining development guidance and counseling in the United States and abroad. Dr. Ivey received national recognition when her elementary counseling program at the Fort River School was named one of the ten best in the nation at the Christa McAuliffe Conference. She is one of the first fifteen honored Fellows of the American Counseling Association and is also a recipient of the American Counseling Association's Ohana Award for her work in multicultural counseling.

Carlos P. Zalaquett
Carlos P. Zalaquett is associate professor in the Department of Psychological and Social Foundations at the University of South Florida, where he serves as the coordinator of the Mental Health Counseling Specialization and the Graduate Certificate in Mental Health Counseling.